Amadeus unveils new mobile solutions

July 02, 2009 | Online Travel

Amadeus launched a new series of mobile solutions aimed at corporate travel managers and business travelers. The new tools are meant to offer location and itinerary-based information to those who are on the go, while also enabling travel managers to track their personnel abroad so as to improve security.

Amadeus announced on Tuesday the launch of a new series of mobile solutions aimed at corporate travel managers and business travelers. There are three solutions included in the new suite, namely Amadeus SMS Traveller Contact, Amadeus Mobile Travel Assistant with conTgo and Amadeus Mobile Partner.

“Safety, productivity and information are all ‘must-haves’ for any Road Warrior who frequently travels on business,” said Vic Pynn, executive vice president and head of the corporate travel group for Amadeus in the Americas region. “With these new solutions – combined with the know-how of corporate travel managers and the proliferation of mobile devices – we can increase the quality of all three, resulting in a better business travel experience all around.”

According to the company, the new tools will become available this summer and are meant to offer location and itinerary-based information to those who are on the go, while also enabling travel managers to track their personnel abroad so as to improve security. The new solutions are compatible with all major mobile OSes aimed at business customers, including Windows Mobile, Symbian and BlackBerry.

The first of the three, Amadeus SMS Traveller Contact, comes to the market as a tracking and security tool meant to ease communication with the employees on the go. Travel managers can contact the travelers at risk via SMS and alert other employees via email in case they have planned trips for a given location.

Mobile Travel Assistant with conTgo is a solution developed in collaboration with the mobile technology company conTgo. The new tool comes with the Follow-Me Itinerary, a feature that offers relevant information directly to the traveler’s mobile phone via SMS. The info is based on the itinerary and can be customized based on location-specific rules. In addition, MTA also comes with Travel Alert functionality, which enables managers to keep track of travelers and to take action when they need assistance.

The third new tool, Amadeus Mobile Partner, helps managers either confirm or reject requests of trips directly from their mobile phone. As such, the new solution can eliminate bottlenecks and increase efficiency. Moreover, the Amadeus Mobile Partner shows the entire list of pending trips and offers managers the possibility to decide on them.

At the same time, Amadeus Mobile Partner, coupled with Amadeus e-Travel Management, delivers to managers and travelers all the necessary travel information. Those on the go can store itineraries on their mobile devices and also have access to a variety of information, including flight schedules, hotel addresses, car-rental and check-in information.