Booking.com mum on fraud claim
August 12, 2008 | Online Travel
Allegations of fraud have been levied against Priceline.com's European hotel reservation system - Booking.com - but the company has refused to comment according to this article.
This story begins five days ago, when Yiorgos (George) Yiannios, an employee of Booking.com, claimed that a number of reservations made through the Booking.com system were “fraudulent” and that he believed that the hotelier had made the reservations to advance its guest reviews. Without waiting for a reply from the hotelier, George deleted the hotel from Booking.com.
According to an email written by Yiannios, the basis of his claim was that several groups of reservations were made from the same IP address.
Despite believing that the reservations were “fraudulent” (to use Yiannios’ word), Booking.com charged the hotel the full commission and demanded payment of these ‘fraudulent commissions’ before they would restore the hotel’s access to Booking.com.
Get the full story at the OfficialWire
Read also: Booking.com responds to HotelMarketing.com article
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