Few go online to book air tickets, hotels
May 06, 2004 |
When making travel plans, people in Singapore still prefer to do it the traditional way - with brick and mortar agencies.
When making travel plans, people in Singapore still prefer to do it the traditional way - with brick and mortar agencies.
Only one in 10 used the Internet to buy their air tickets and 13 per cent use it for booking hotel rooms, according to a study released on Wednesday.
The travellers polled who don’t use online services said that some websites were complex and difficult to navigate.
Others simply prefer the personal service that travel agents offer.
Those were the most common reasons given for not booking online, said market research consultancy, Marketshare.
But this could change in the future.
Get the full story at The Straits Times
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