HOTELMARKETING.COM

Hyatt launches online educational program

May 28, 2009 | Hospitality Industry

Hyatt has launched its online Hyatt Travel Specialist educational program. The four chapter course is an online program targeted at travel agents, which can be viewed through flash, streaming video, photo slide shows and a number of interactive elements.

The first chapter of Hyatt Travel Specialist course’s introduces one to a hotel company that began 50 years ago. A ‘what’s in it for you’ component shows many programmes established for travel agents, including commissions, travel agent room rates, rewards programmes, welcome client gifts and special sales initiatives.

Hyatt’s six brands — Park Hyatt, Andaz, Grand Hyatt, Hyatt Regency, Hyatt Place and Hyatt Summerfield Suites — are explored in detail in the second chapter. The key selling features and guest profile are offered for each brand. Location links are provided to give access to each brand’s properties.

The third chapter examines how to sell leisure travel with Hyatt Resorts, including key selling features and guest profiles. This chapter also outlines Hyatt’s successful leisure programmes, such as Hyatt Pure Spas, golf, Camp Hyatt and families and destination weddings and honeymoons.

Business Travel, Meetings & Events are the fourth chapter’s focus. This section examines how you can sell Hyatt to the individual corporate/business traveller, as well as small meetings, incentives and conventions across all brands.

Related Link: TravelAgentAcademy.com

Visit our sponsors: