Luxury hotels use economy as sales pitch

April 07, 2009 | Hospitality Industry

The benefit of basing promotions on the lousy economy is that it makes consumers feel as if the company is at least acknowledging that times are tight, if not being completely sympathetic. And it’s a more socially acceptable way to say ‘discount.’

As hotels are struggling, some are trying to put a positive spin on an unpopular topic — the floundering economy. From bailouts to stimulus packages, hotels have become leaders at taking the unfortunate buzzwords of the times and turning them into marketing gold.

“ ‘Stimulus’ and ‘bailout’ are the ‘green’ of 2009,” said Sam Huston, director of engagement planning for Dallas-based The Marketing Arm. “It’s not a bad thing. It’s part of the lexicon. And really, it’s a more socially acceptable way to say ‘discount.’ ”

While the hospitality industry is not the only one making such a sales pitch, it has more at stake since travel is often discretionary spending.

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