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Marriott loyalty program offers luggage shipping

July 03, 2008 | Hospitality Industry

With airlines increasingly charging fliers to check their baggage, Marriott's loyalty program, Marriott Rewards, is offering a perk that lets its members use their points to ship their luggage.

With the airlines making it harder to check luggage, Marriott Rewards, Marriott(R) International’s (NYSE:MAR) award-winning loyalty program, and The Luggage Club have teamed up to allow members to redeem points for gift cards to ship luggage door to door. Marriott Rewards members will no longer have to face long baggage check lines or fight the crowds at the baggage carousel.

The Luggage Club is positioned to meet the needs of this growing segment of travelers that has decided to travel stress-free by shipping their luggage in advance of their trip. Travelers’ baggage can be picked up at their home, office or location of choice and delivered to their final travel destination, and returned again at the end of their trip. Plus, The Luggage Club has no limits on size, weight or number of pieces that can be shipped.

“We want to make travel as easy as possible for our members,” said Ed French, senior vice president, Marriott Rewards. “This is a service that we think will be extremely valuable to our members who spend many of their days navigating airports.”

Additionally, “It is our responsibility as a business in the travel industry to step up to the plate and make travel more hassle-free.” Todd Kempinger, CEO of TLC continues, “Our goal is to give our customers the convenience and peace of mind that their luggage will be delivered to their travel destination on time.”

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