Rise of free in-room wireless internet
June 25, 2008 | Hospitality Industry
A new study of more than 10,000 U.S. hotels found that 91 percent of responding properties now offer wireless Internet access, up from 35 percent in 2004.
Wireless Internet access is a near ubiquity at U.S. hotels, and fewer properties are charging for the service, according to the American Hotel & Lodging Association’s 2008 Lodging Survey, which was released this week.
The survey, conducted by Smith Travel Research and based on the responses of more than 10,000 U.S. hotels, found that 91 percent of responding properties now offer wireless Internet access, up from 35 percent in 2004. The survey reported that 16 percent of hotels charge for in-room Internet service, down from 19 percent in 2006 and 22 percent in 2004.
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