1. No up-to-date design and functionality If you haven’t updated your website in the last few years, chances are it’s outdated and lagging behind. The three must-haves in this mobile-first age are: - A mobile-friendly website that features a responsive page design. - A site that loads quickly. (In fact, 64% of smartphone users expect pages to load in less than four seconds.) - A site that offers travellers the information they both want and need (and a quick way to find it). Get the full story at SiteMinder