Survey respondents representing more than 15,280 chain and independent hotels revealed what is shaping their IT budgets and where they look to invest in 2017. 1. Hotel technology spending is finicky One interesting illustration from the report is that, while hotels’ IT budgets appear to be shrinking, hoteliers are planning to spend more on technology this year as compared to last year. Roughly 3.5% of overall revenues were allocated to IT spending in 2016, down from 6% in 2015. But report authors attribute this to a flurry of chip-card reader projects and mobile solutions that drove up spending in 2015, and suggest CIOs reset their IT budgets to sustainable levels for 2016. In fact, the survey shows that more than half of hotels (57%) plan to spend more on technology in 2017 than they did the year prior, and 42% are planning to spend about the same. Just 2% will decrease their IT spending in 2017. Get the full story at Duetto