The Revenue Manager has a key role in getting guests through the doors during periods of high and low demand. This article will uncover the 8 traits every successful Revenue Manager needs to do the job! 1. Relationship Management Relationship management skills are key skills for Revenue Managers to possess for both internal and external stakeholders. A Revenue Manager has many internal contacts that need to be maintained from all hotel departments. Having the ability to develop relationships and be influential is all part of the relationship management skill-set. There are numerous external stakeholders the Revenue Manager must prioritise how much time given to each of them. One of the most important relationships is with the hotel’s IT partners. It’s essential Revenue Managers realise the difference between their partnership with their Booking Engine provider (if external), and that of Online Travel Agents (OTAs). Get the full story at Net Affinity