Cybersecurity in travel goes beyond technology. Cybersecurity resilience has to become an integral part of business strategy, as opposed to a separate, secondary process.
Data+Protection
Data migrations in hospitality. Many hoteliers prefer to play it safe and keep as much data as possible, which puts them at greater risk for security and data retention concerns.
Data breach threat grows for hotels as cyberattacks evolve. Buying insurance coverage increasingly difficult. Hotel companies are a popular target for data thieves looking to gain personal information of guests and employees and monetize them or to hold sensitive information for ransom.
How cybercriminals attack travel companies. Travel is one of the most impacted industries, with digital fraud attempts rising 155.9% in the last year, according to Phocuswright.
Shangri-La hacked. The company informed select guests that their information may have been exposed to an unauthorized third party on a “data security incident.”
Marriott data breached again. The 20GB hack at an airport hotel reportedly exposed full corporate card information, CVV numbers and card expiration dates.
Digital security key concern for hoteliers. Insuring against cyberattacks has become a hot topic among hoteliers, galvanized into action by the upswing in such strikes since the pandemic.
Common hotel scams. Among the more common scams are fake hotel booking confirmations, tracking emails and bogus hotel sales deals.
PwC: Cybercrime biggest threat to business. Cybercrime poses the biggest threat businesses of all sizes, after the impact of hackers rose substantially over the last two years.
Hotels in hackers’ sights as technology replaces personal touch. Hotels are now the third most targeted by cyber attackers of all industry sectors. Despite being bricks-and-mortar enterprises - set up for physical enjoyment of their amenities - they have become a rich mine of data for hackers with nefarious intentions.
Hotels need to understand what data they hold. Many hoteliers are not fully aware of the data they collect, save and process - but this is key to complying with data privacy laws.
Data privacy matters - period. As companies hotels collect more and more personal data, consumers are becoming increasingly concerned with data privacy and data protection.
The end of passwords. Companies are finally shifting away from notoriously insecure alphanumerics to other methods of authentication.