Hotelmarketing'com

How should hotel marketers use their limited budgets in 2023?. Google will be the single biggest opportunity in hotel digital marketing going in 2023. Google contributes - directly or via referrals - to over 55% of hoteliers’ website revenues (30% via SEO; 25% via SEM/paid search, 5% via Google Hotel ads/metasearch.

How Marriott is making it personal. How to market to the increasingly fluid nature of business and leisure travel. The rise of social media created a need for a marketing strategy that enabled communication with guests at the right time, on the right channel, with a message that was relevant to their demonstrated preferences.

SEO trends 2023. Insights from 24 of today’s top experts on what happened in SEO over the past year and what they expect to happen next year.

How travel brands prioritize mobile app engagement. Apps give brands access to data and opportunities for personalization. While mobile browser traffic still has value for travel companies, they are increasingly working to steer customers to their brands' mobile apps.

The three tenets of hospitality marketing in 2023. Content marketing in the hospitality industry needs to move beyond images. Increased engagement and interactivity leads to traditional marketing strategies largely proving ineffective, driving new change in the way that the industry engages and influences travelers.

The future of brand discovery. Google is still the dominant traditional search engine, but AI advances and shifting consumer behaviors have changed the world of search as we know it.

How hotel brands use first-party data to drive revenue. First-party data becomes critical to the hotelier’s toolkit. The ways in which hotel marketers are utilizing first-party data are evolving, and are building stronger guest relationships and increasing direct bookings.

Travelboom: Email marketing for hotels. Email is your portal to both current and potential guests through all touch-points of their decision making, and an effective tool for securing bookings.

Online travel shoppers still starting out on Google. The company's position atop the e-commerce funnel is still robust, according to Morgan Stanley survey data. About 80% of U.S. survey respondents said they began travel research online - 37% start on Google, vs. about 20% on Expedia and 15% on Booking Holdings properties.

Social media key for travel advisors. Facebook continues to be the most important social platform for today's travel advisors but TikTok is coming on strong with usage more than doubling.

TikTok vs. Instagram. Both present unique marketing opportunities for businesses, with Instagram suited more for polished content, and TikTok for raw, authentic content.

Why Airbnb moved marketing in-house. It’s one of a number of companies putting more resources into in-house agencies, a strategy that can create a more seamless brand experience.

The age of social media is ending. The possible downfall of Facebook and Twitter (and others) is an opportunity to embrace their ruination, something previously unthinkable.

TikTok and wellness. Elegant Resorts is hoping TikTok and a bigger focus on digital marketing will help it appeal to a younger demographic.

Airbnb's search-averse marketing strategy is working. 90% of traffic happens directly, not through search. The company posted its most profitable quarter to date, attributing part of its success to its pivot away from search marketing and toward brand campaigns.

Experience forecasting in travel through content. Developing value proposition for travel websites through content. Experience forecasting is about using engaging content to help users forecast what their personal experience of the trip would be – and it begins with understanding the customer journey correctly.

D-Edge acquires Equaero. The acquisition of Equaero, a long-standing partner, is an important step in the development of D-Edge’s Digital Marketing activities.

The new role of marketing. Market dynamics and new technologies are changing the way businesses build relationships with customers.

Google is not the only game in town. Solely focusing on Google leads to businesses missing out on a huge amount of potential customers who are being served by other search engines.

How social commerce is growing in the United States. Spending more time on social platforms than ever, consumer demand for new shopping features is building. Social commerce is more than just a new shopping experience. It represents a paradigm shift in how consumers interact with brands: where, when, and how they shop.

The modern search landscape. Today's web users go beyond traditional search engines to search. Learn about the platforms that should be on every search marketer’s radar.

Creating conscious inclusion in travel marketing. Travelers are looking for travel brands to be more inclusive and representative. Expedia on why inclusion and diversity are important in travel advertising, successful inclusive marketing examples, and suggestions for how your brand can be more inclusive.

Marketers are pumping the brakes. The ongoing economic uncertainty, midterm elections and the Russia-Ukraine war have marketers unable to read the market and uncertain what to do next.

Tapping into TripAdvisor’s talent. How TripAdvisor’s in-house agency is incubating innovation. Rachel Vardon, EMEA Lead at Wanderlab, describes the journey TripAdvisor has been on to create its in-house studio, and how it is putting TripAdvisor’s creative agency on the map.

How platforms turn boring. There’s a delicate balance between platform culture and viral arbitrage - and most social networks are on the wrong side of it.

Data-led travel marketing checklist. To sufficiently track performance metrics, drive business growth, and stay on top of the competition, travel brands need to start preparing now.

Full-brain marketing. The strongest marketing teams find the intersection between creativity and data-oriented strategy to meet their ideal customers where they’re at.

TikTok raises its local game. It's latest feature "Nearby" brings users to a dedicated feed that shows content that’s been location-tagged near them, such as local businesses.

Four-Seasons relaunches brand. New creative 'Luxury Is Our Love Language' celebrates the brand’s unique and energetic perspective on the definition of luxury.

Hilton on future-proofing travel marketing. Nothing will be the same again - the motivation behind travel has changed. As a hotel marketer, it is really important to cater to these changing customer trends with a holistic integrated action plan and to be present in all the platforms and channels the customers are engage in.

Travel brands must adjust their marketing strategies. New consumer needs, expectations, and fears. Embracing and leveraging new forms of search marketing, while continuing to build a reputable and consistent brand in the eyes of travel-cautious consumers is the only way to succeed.

What’s Facebook? Since 2014, TikTok has arisen, Facebook usage as dropped and Instagram and Snapchat have grown. But no platform comes close to YouTube - which is used by 95% of the surveyed teens.

Hilton looks to new and emerging customers. Pop-up hotel room cannot be booked - it can only be won. As consumers return to normal travel patterns, Hilton wants to re-energize people’s enthusiasm for travel by offering unique travel experiences.

Don’t rely on social media. Travel experts offer secrets for keeping a easy, memorable travel journal - without using social media to preserve your memories.

Tripadvisor's voice-activated marketing strategy. Company views engagement through voice-activated devices as a crucial part of its future communications plan. Whether it is a weekend break to Paris or a Summer trip to Tokyo, Tripadvisor plans to invest in giving its audience the audio experience could be hearing if they make a booking to these destinations.

SEO is marketing. SEO should be solidly considered a marketing function. That's because SEO is, perhaps, the best form of marketing available.

MIT Sloan’ top digital marketing trends for 2022. Add data, analytics, and algorithms to better reach socially-linked modern consumers. Digital marketing success today requires a unique mix of data scientists and creative marketers. Here’s how to help those teams do their best work.

Sunset of the social network. The era in which social networking served as most users' primary experience of the internet is moving behind us.

TikTok Travel Index 2022. A fresh look at the top destinations and travel influencers on the platform to reveal which are this year’s most popular.

Travel content SEO strategy. Nothing will help your travel company stand out from the crowd like quality content. Here’s what you need to know to develop a great content strategy.

The rise of the customer engagement platform. In the last few years, we’ve seen a huge shift in customer expectations. Customers are more digital than ever, communicating with brands across a number of platforms from social media and apps to email and texts.

It matters where you stay. Hilton's new marketing campaign identifies what has been missing from hotel marketing - the hotel stay.

Operating with increased intensity. Facebook’s founder is setting a relentless pace as he pushes his company through a tech transformation during a global economic slowdown.

Hotels and resorts are changing their marketing strategies. Marketers integrate social media into overall strategy. Hotel sales and marketing departments have revised their strategies to win back guests, particularly business travelers and groups, which have lagged in the recovery of hotel demand from the pandemic.

Hilton unveils biggest marketing push in six years. Company puts marketing focus back on hotels with new brand platform. Hilton is looking to break away from the sea of sameness in hospitality marketing by unveiling its first global platform, a call to action that the chain expects to underpin all upcoming marketing.

Travel brands expand TikTok presence to reach new audiences. Video an especially effective format for promoting travel. As the most downloaded app two years in a row, TikTok holds the promise of global reach, while the video format allows travel providers to transport viewers to a destination showcasing their brand personality.

Marriott’s Moxy Hotels gamifies hospitality with AR experience. Memorable stays, capture with mobile devices, and share on social media. Moxy’s AR experience extends a “Play On” positioning that promotes its hotels as a fun destination for millennial and Gen Z consumers who are smartphone-friendly.

Marriott's near total pivot to digital. Social media one of its most effective ways for direct connection with guests. With borders reopening and digital clearly still taking the lead in ad spend, Marriott International is not backing down from its digital-first strategy.

Cendyn partners with OpenTable. The new integration allows hotels to recognize, reward, and incentivize their most loyal guests through their dining experiences.

Travel's key datasets. Together, market trend, marketing performance, and first-party data create the three pillars marketers will need to be successful without the use of third-party cookies.

Hotel Marketing 2.0 Hotels looking to maximize their marketing efforts and stay competitive recognized that they needed to actively create the need for people to travel.

Travel marketing takes flight again. The resurgence in advertising spend by travel brands signals confidence in the return of travel habits to levels in line with those before the pandemic.

Travel advertisers ramp up spend. Lodging advertisers contributed to half of the $623 million ad spend total, with six companies spending more than $10m each in the U.S. so far in 2022.

Facebook and Instagram remain key for hotel marketing. Hotels push casual, conversational social media posts to drive engagement. The hotel marketing landscape has drastically changed in recent years, with hotels tailoring their marketing strategies around online platforms such as Facebook, Instagram and TikTok.

Travel is back. And so are the influencers. A growing industry, in an altered playing field. As travel opens up again post-pandemic, research from the influencer marketing hub shows these types of partnerships represent a big business that's about to get even bigger.

The benefits of hotel blog content. Should you invest in blog content or email content for your travel brand? Take a look at the factors and benefits of both types of content.

Apple has big surprises in store. Marketers are waiting for privacy-related news from Apple’s upcoming Worldwide Developers Conference next week - and maybe a new search engine.

Snapchat launches Dynamic Travel Ads. With travel back on the cards in many regions, Snapchat’s looking to help travel advertisers reach its captive audience with new Dynamic Travel Ads.

Online attention is getting shorter. With more users having multiple devices and on multiple social media platforms and websites, they just don’t pay attention to ‘one’ thing for an extended period anymore.

The problem with travel content today. People want to be travelers, not tourists. They want to feel the experience. And experiences aren’t beautiful. They’re not building or locations. They’re not a list of popular places to visit.

The shift to people-based hotel marketing. The cookie is crumbling, enabling hotels to move beyond antiquated techniques. The elimination of third-party cookies provides hotel marketers with an opportunity to build more authentic relationships with guests using less intrusive methods.

How Ryanair gets TikTok right. The company's use of songs and cultural references shows that they understand and consume TikTok on a personal level.

How to write effectively for Instagram. Hospitality is about escapism and connection. The same can be said for Instagram, which has evolved to become a matchmaker between hotels and consumers.

How to delete a Google review. Negative Google reviews can adversely affect your business, fortunately, it is possible to remove negative reviews and sanitize your business image.

EU's new social media laws. The EU's new Digital Services Act is aimed to address the harms created by tech companies and threatens them with billions in potential fines.

What does travel’s return voyage look like for marketers?. Emergence of slow travel and the need for emotional content. Slow travel is not just a new way to travel; it’s a mindset. It’s when the overall quality of your travel experience is more important than the quantity of experiences.

What are Instagram Guides? A great tool for marketers to curate your favorite Instagram posts, promote products, and introduce your brand.

Marriott: How marketing strategies shifted during the pandemic. Messaging currently focused on bleisure. How the hospitality giant has continued to communicate effectively with customers throughout the pandemic and what's next when it comes to marketing partnerships.

Travel marketers are ramping up marketing again. The time to market to a public bursting with pent-up demand to travel has arrived. Marriott International is making sure its marketing strategies and partnerships are not just back but more effective than ever.

Travel is trending on Twitter again. People are turning to Twitter to engage with their communities as they look for travel inspiration and advice. Underlining the rising interest in travel, Twitter has provided some new insights into how users are tweeting about holidays and travel topics, and what brands need to know about the latest trends.

The Business of Instagram. The company published an 8-page guide with a range of tips and pointers on various Instagram business functionalities.

Youtube's top travel channels. Many travelers are using YouTube to show content regarding their travel experiences and it keeps on inspiring others.

Google expands free hotel booking links. Free links are now also available on Search and Maps. With travel rebounding to pre-pandemic levels, Google announced new tips to help hotels connect with and reach people who are ready to travel.

Imagery disconnect. Travel brands need to make sure the visuals in their marketing are aligned with what travelers - many on Instagram - want today, says Getty Images.

Apple's data privacy changes. After the initial panic, email marketers began finding creative ways to reach their target audience and measure the impact of their marketing efforts.

TikTok experiments with search ads. The company began testing ads in search results for select partners, providing another way for brands to reach the platform’s users based on phrases and terms.

Attribution is killing your strategy. Brands often blunder by focusing too intensely on a return on advertising spend model for all media dollars, which looks at value from only low-funnel efforts.

Instagram's chronological feed is back. The company unveiled two new feed options, Favorites and Following, acknowledging that its algorithm-fueled home timeline isn't cutting it for some users.

Need a TikTok marketing strategy? As TikTok continues to gain steam, it would be a huge miss not to include the platform when building out a growth marketing strategy.

Google’s free hotel booking links arrive on Search and Maps. Good news for hotels, but not so for OTAs. Google is expanding its free hotel booking links to show on Search and Maps, and is adding reporting capabilities, hotel rates in Google Business Profiles and Local Posts to hotels.

OTA Insight acquires Transparent. The market leader in short term rental business intelligence will join forces with the market leading hotel business intelligence platform.

Restaurant marketing ideas. SEO company Wordstream put together an all-in-one restaurant marketing guide full of creative, strategic, and competitive inspiration.

Google’s Topics isn’t enough. Contextual data is not very predictive because where a user browses tells you little about them and even less about what they buy.

How Google Trends improves SEO. Trends is useful because it relies on data from real searchers, and unlike autocomplete, Trends is not personalized or filtered.

Ukraine: How Google is helping. The company provides support through products, defend against cybersecurity threats, and ensure the availability of reliable, authoritative information.

Google - the single biggest opportunity in digital marketing for hotels in 2022. Fish where the fish are. Google now “owns” the travel consumer and has become the “shepherd of the digital customer journey” by positioning itself at and making money from each of the five digital travel phases.

How to pitch Travel + Leisure. If you want to pitch a story to Travel + Leisure, make sure your idea adds something to the conversation. Here's what they are looking for.

Hotel loyalty programs could do well in the metaverse. How hotels choose to engage in the metaverse will be different from current digital marketing strategies. One future scenario for hotels in the metaverse could be a “play-to-earn” model where whatever customers earn in the metaverse can be translated into physical rewards such as loyalty program points or a booking discount.

Evergreen content ideas for hotels. Evergreen content helps to build the credibility of your website, because it is more likely to be shared and referenced by online users.

Airbnb looks to marketing for education not to buy customers. Shift from performance marketing to brand-building has proven to be the right move. Airbnb has reported its strongest ever fourth quarter results, driven by higher revenue and increased marketing efficiency, with sales and marketing expenses down 44% YOY.

Is the metaverse just marketing? While much of our lives have already shifted online during the pandemic, making those experiences truly immersive at scale is a knotty challenge.

How customer data platforms could fit into your hotel marketing strategy. There are many tools that can help hotels collect, manage, and creatively leverage their data. The HSMAI Marketing Advisory Board discusses various aspects of CDPs and the methods they thought hotel marketing professionals could use at work to better understand and interact with their customers.

6 reasons Meta is in trouble. Apple’s vision of a more private web is not necessarily a more profitable one for internet companies that depend on advertising revenue.

Is TikTok part of travel's recovery toolbox?. Can social channels help the travel industry recover by helping brands drive engagement. TikTok has often been dismissed as a video platform for Gen Z, but travel brands are increasingly turning to the app to help broaden their reach.

Webinar: SEO for tourism. Insights on how to make your travel business visible on the Search Engine Journal Show at 3 p.m. ET on February 4, 2022.

How technology is empowering a new generation of travel marketing. Creates desire for sensory experiences, even when technology itself cannot replicate them. Between the VR experiences that engender desire and the social campaigns that play on consumers’ desire to share their own experiences, technology is new deeply embedded in travel marketing.

UK travel landscape in search. A new report looks at some of the key trends in search behaviour as well as what the SERPs can tell us about customer concerns at this time.

Travel brands must deal with reimagined audience archetypes. Increase in demand has caused travel companies to boost their marketing spend. The travel industry has experienced significant changes as well, pushing advertisers and brands to consider new messaging, channels and approaches before campaign launches.

TikTok launches 'TikTok Tactics.' A new training course for marketers, designed to provide tips and insights on how to make best use of the platform for brand promotion and development.

Marriott seeks TikTok creators. The company is using TikTok to find three people to create content for the brand while they travel to its global properties over 300 days.

What resources are American travelers turning to for travel inspiration?. For 60% of Americans, travel will be a spending priority in the next 3 month. Search engines, email, Facebook, Youtube and blogs top the channels travelers are most receptive to learning about new travel destinations to visit.

Influencer marketing trends. The partnership economy has become a fast growing revenue channel for businesses, cementing itself as one of the most rewarding areas in digital marketing.

SEO: Travel bug hits consumers. Now is the perfect time for search advertisers and performance marketers to plan detailed campaigns to reach consumers showing an interest in travel.

TikTok: Travel takes notice. With Gen Z likely to turn to social media as travel sites for vacation planning, travel brands are turning to TikTok for its ability to spur engagement.

How hotel marketing tactics are shifting. Hotels and intermediaries to employ social media and subscriptions more intelligently. While the pandemic saw a rapid shift to direct booking, the jury is still out on how far hotels will be able to capitalize on the trend or whether distribution will swing back in favor of OTAs.

SEO: The year of everywhere. In 2022, the opportunity is there for local businesses to be everywhere customers are looking at a time when they are particularly open to change.

Hotel revenue strategists must analyze top-funnel search data. Upper funnel searches are all about dreams, desires and wishes before arriving at a decision. Nearly 60% of searches on Google are upper funnel queries, where consumers are considering various options to narrow down to a specific choice.