The European Commission has told the firm to tell consumers up-front the total cost of renting a property, including service and cleaning charges. When this is not possible, it should at least warn them that there may be additional sums to pay later. Airbnb should also make clear if the offer is made by a private individual or a professional, the Commission said. Consumer protection rules differ according to which of the two applies. The European Commission has raised various other points with Airbnb on which it is not complying with EU law, including denying consumers the basic legal right to sue a host in case of personal harm or other damages. Get the full story at BBC News