At the August American Society of Travel Agents (ASTA) 2017 Global Convention, agents and agency owners voiced their disapproval during a special lunchtime discussion about developments in New Distribution Capabilities (NDC). NDC is a technology standard that provides direct connections between airlines, travel agencies and travel technology providers, bypassing traditional GDS like Sabre and Amadeus. It’s similar to how consumers book directly with airline websites. A key strategy for the airlines is avoiding paying the GDS a fee for them hosting their data in the larger aggregated marketplace. The problem is, airlines are going about surcharges, incentives and direct connect capabilities differently and on different timelines, providing different fares and other services through these various channels. Often this means agents have to toggle between various websites and tools to complete a single booking. Get the full story at Travel Market Report