"There was a time when you couldn't go into a luxury hotel room without walking into the bathroom and being bewildered by the amenities ... on the sink," said Strategic Hotels & Resorts Inc Chief Executive Officer Laurence Geller. The recession caused the company to take a much closer look at what it offered in each room, deciding what current items guests would not miss and which additional ones they would pay for. "Amenities don't impress," said Geller, whose company owns and manages luxury hotels under the Four Seasons, Intercontinental and other brands. "What comes down to it every time is service." Get the full story at Reuters