Pulse builds on the technology and know-how that Booking.com acquired with the acquisition of Barcelona-based Web-PMS Hotel Ninjas. Basically it’s a back-end system that allows consumer to have direct and instant conversations with hotels accross the globe - facilitated and assisted by Booking.com. Hotels can see when new bookings or reviews arrive, and guests can also require anchillary services like an extra bed. But app doesn’t stop there. It also helps hotels with translate messages back to customers, and can push content to the hotel, like public transportation options on how to get from the airport to the hotel. Get the full story at Tnooz