Based on price point data produced by Smith Travel Research, BTN this year divided hotels that in recent years it has ranked within the upscale and midprice tiers into three tiers: upper upscale, upscale/select service and midprice.

Buyers rated hotels in each segment on as many as 13 attributes. Ratings are presented as a numerical score from one to five, with the highest score for each attribute listed in boldface. BTN reported results only for hotel tiers and chains with significant usage.

Dowload the survey findings at BTNonline