In order to be able to do this properly, you first need to divide them into two categories: the must-haves and the nice to have. Especially if you are on a budget, I recommend sticking to the must-have technologies and make sure that you get the ones that are most fit for your hotel. Keep in mind the three key benefits that any hotel software must provide: help drive direct bookings, improve the guest satisfaction, and increase revenue. Among the most influential trends of this year, we can mention: the heavier reliance on artificial intelligence, mostly in the form of chatbots, as well as the focus on voice enabled devices. Also, communication between hotels and guests is being reshaped by tech trends, that emphasize omni-channel direct messaging. Get the full story at TrustYou