Following a survey of corporate travellers and interviews with senior travel buyers and TMCs, the report – titled How TMCs are keeping up with the corporate traveller – highlights that 68 per cent of travellers book at least half of their travel outside approved tools, which EAN says affects policy compliance and duty of care. Rates and choice were the top reasons given for off-channel bookings, with 47 per cent of travellers claiming they can find better rates outside of approved tools. 38 per cent say they’ve seen better prices on OTA sites, while 36 per cent comment that they have been unable to find desirable properties through their employers’ official channels. Among those who book using a mix of official and external channels, 47 per cent say it would be easier to use their employers’ recommended tools if they provided better rates and availability. Get the full story at Buying Business Travel and download the report at Expedia Affiliate Network