The survey also found 73 per cent of travellers predict they’ll be using driverless shuttle services between the airport and their accommodation. Furthermore, 82 per cent believe smartphones will be used as hotel room keys by 2027. It would appear business travellers expect technology to eliminate the need for human interaction, as 81 per cent think hotels will make use of virtual, reception-free check-in. While pictures are commonplace in hotel marketing, 79 per cent of those surveyed predict that virtual reality previews will be the new norm within the next ten years. Clearly paying attention to popular science fiction, 63 per cent believe they’ll be using in-ear translators and nearly half think their passport will be replaced by an implanted microchip. This belief in technology spreads to transportation as well, with 68 per cent saying they think supersonic planes will be in regular operation, and 63 per cent predicting that ride-sharing apps will replace car rental companies altogether by 2027. Get the full story at Buying Business Travel