Why didn’t the cloud revolution happen? The answer is that the first generation of hotel cloud software solutions didn’t do anything radically different from the legacy hotel software vendors. The first generation hotel cloud software was basically the old stuff but available via the internet. The user interface ran inside a browser instead of a desktop window but otherwise all the other problems of legacy software remained. 1. Complicated and expensive installation and configuration 2. Closed, proprietary systems 3. Integration with other components complex or impossible 4. High dependence on a single software vendor 5. Extending the system, if possible, requires expensive, custom software development What’s more, the cloud systems were often missing features and functionality that the legacy software had. Plus, the cloud vendors generally lacked a sales and support infrastructure or partner network that many of the legacy vendors enjoy. Get the full story at Hospitality Net