If you’re embracing online collaboration as a necessary evil — the only way to work with an increasingly dispersed team of global or remote workers, for example — then you’re doing it wrong. Online collaboration is not a second-best substitute for face-to-face work: It’s a complement with its own perks and benefits. Yes, knitting your team together with online communication tools like Yammer and Slack can help you mitigate the disruptive impact of people working from home instead of at the office. Yes, team-oriented project management tools like Basecamp can help with the coordination challenges of working with teams that are spread out around the world instead of around the building. And yes, sharing knowledge with wikis or Evernote, or co-authoring via Google Drive, are handy options when you can’t simply pass a document to the person down the hall. But if all you’re asking from online collaboration is for the magic of working face-to-face, you’re doomed to frustration. After all, we know that there are unique benefits to working in a shared location (like the creative power of spontaneous interactions) or talking in person (like tapping into non-verbal communication). And even the best telepresence facilities or in-house social networks can’t replace what we lose when we stop working side-by-side or face-to-face. Get the full story at Harvard Business Review