Occupancy rates have rebounded. In the first eight months of this year, it was 70.7% — a big increase from 62.4% in the same months in 2009 and identical to the first eight months of 2008. Among the pluses of a luxury hotel are knowledgeable concierges, business centers, quick laundry and ironing services, around-the-clock room service and attractive areas for business meetings, says Shane O'Flaherty, CEO of Forbes Travel Guide. Despite the pluses, luxury hotels also have minuses, some travelers say. Karen Moawad, a management consultant from Bainbridge Island, Wash., stays about 120 nights a year in luxury hotels. While she says she loves "the higher-grade sheets, décor and amenities," it's "infuriating" that, unlike less-expensive hotels, luxury hotels charge extra for Internet service. Get the full story at USA Today Read also "Business class is back" at AirPlus