Corporate travel feeling the pinch of new technology and smarter consumers
Jul 18, 2014
With a quarter of all corporate travel transactions to be on mobile by 2017, it is clear that this travel segment is being influenced profoundly by new technologies and changing customer behaviour.
At the Travelport APAC Customer & Partner Conference in Bali, a key topic of discussion was the changes going on in the corporate travel segment.
Puneet Mahindroo of Four Seasons Hotels & Resorts, said the most discernible trend was the mixing of corporate and leisure travel by executives. Because it’s become so easy to plan and book leisure travel these days, executives were taking advantage of business trips to extend them to vacation time.
However Tommy Tan, managing director of Arrow Travel, had a different take, “Habits are changing. Technology has allowed for more and better video conferencing facilities. Corporate travellers now travel in and out of a destination faster and don’t spend as much.”
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