All 100 honorees earned a 100 percent customer service rating from the 62,000 total travelers they served. “We are excited to recognize our elite hotel partners for their outstanding achievements. They have gone above and beyond to ensure guests enjoy their stay, and it’s clear from the flawless customer service ratings they each received that business travelers appreciate their efforts. We know price and inclusions are two key factors business travelers look at when booking a hotel, and these hotels performed well in both of those categories,” said Andrew Dyer, VP of Global Supply at Egencia. Spanning 17 countries, the 100 top hotels delivered the following amenities to Egencia clients and business travelers in 2017: - 160,000 room nights with free Wi-Fi - 138,000 room nights with complimentary breakfast - 53,000 room nights eligible for loyalty points Get the full story at Egencia