Aman Bhutani, president brand Expedia Group, told the OTA’s sixteenth partner conference in Las Vegas this year that it was attempting a complete shift in approach. He told the 3,500 delegates that system design to date has been based on a structure that is a function of the people that design them, rather than what the customer wants. Bhutani cited Amazon as offering the kind of seamless shopping experience across different products that Expedia aspires to. Get the full story at Travolution, Travel Weekly and the Carribean Journal