With pressure to squeeze even more profit from customers, you don’t have to be an industry insider to see where this is going. “Rate growth has not kept pace by traditional standards,” explains Bob Habeeb, chief executive of First Hospitality Group, a firm specializing in hotel management, acquisition and development. “Traditional add-on costs that once made healthy contributions to the bottom line, like telephone revenue and in-room movies, have all but evaporated.” And some hotel guests say that they’ve seen incentives to opt out of housekeeping. Get the full story at The Washington Post