Carlson Rezidor Group plans to roll out online check-in and check-out at Radisson Blu hotels later this year, Travel Daily has learned. Eric de Neef, executive vice president and chief commercial officer at the hotel group told us the hotels are looking to introduce the new service by the end of this year to reduce queues and change hotel processes. “Currently our interaction with guests is too focused on the hotel administration and not so much engagement, so having these functions will allow us to reduce queues and humanise technology in the service concept,” de Neef explained. Get the full story at Travel Daily UK