Since launch, Four Seasons Chat has exchanged over 3.5 million messages, allowing guests to connect with real people on property in real time, for any need, creating more opportunities to personalize the travel experience. Four Seasons launched its award-winning multi-channel messaging platform in 2017 without the use of chatbots. The service is 100% powered by humans and translates 100+ languages in real time, allowing for response times averaging 90 seconds or less. Guests can use Four Seasons Chat for any inquiry or service, big or small, including requests for restaurant recommendations and reservations, ordering room service, making or altering golf or spa reservations, obtaining advice on the best nearby shopping, notifying the property of a late arrival or early checkout, ordering drinks poolside, and even ordering a private jet. Get the full story at Four Seasons