So, in the hospitality industry, was 2015 the year of Millennials? The year of mobile? The year of mergers? What about high ADR? Global expansion? Or all of the above? As we start 2016 all refreshed, setting our resolutions with big ambitions, hospitality-industry leaders have to set clear and achievable goals. Nobody wants to set resolutions that fail just three weeks in to the New Year. Setting goals means reflecting on the past year and what made it great. For hoteliers, now is the time to look at your hotel’s past - data - and reflect on what worked and what did not. A key mission of hospitality is to provide unique, distinct, unforgettable experiences. Sounds easy enough, right? But while we know there is a lot that hoteliers have to do in order to provide the best experience to guests, how can hoteliers know what guests want and expect? What factors will make them feel they’ve had the best experience starting with booking our hotel all the way to their stay? Get the full story at Sabre Hospitality Solutions