Of those who report being misled, 46% say they were charged extra fees on their credit card, 34% had to pay for a second room because their original, paid reservation was lost, and 44% made a room request that was not relayed to the hotel. “It’s easy and convenient to make travel arrangements online. Unfortunately, as online bookings have surged, so too have scams and deceptive behaviors,” says Katherine Lugar, president and CEO of AHLA. The association is urging consumers to book directly with the hotel or a trusted travel agent, to check the fine print before sharing their credit card information, and to sign up for hotel loyalty programs. Get the full story at Phocuswire