How do you increase guest satisfaction when each of your competitors are constantly working to improve - and traveler expectations are getting higher and higher? That's the question we asked ourselves when building our all-new Guest Experience Improvement Solution. Actually, we asked our 25,000 clients to understand how their guest feedback management workflow led to improvements. And what we found shaped the technology we built. Industry specialist, Anna Bressanelli of Leonardo Hotels, will also be revealing how the brand continues to excel at delighting guests and climbing online rankings. For more information and registration visit ReviewPro