Corporate travel is slow to evolve, yet the pace of change seems to have increased as travel management companies have turned to technology to solve common problems. This week at the Global Business Travel Association Convention in Boston, customization was a major theme as the industry has focused more on appealing to the individual needs of travelers and clients rather than compelling them to work with a constrained set of tools. Still, the structure of the industry precludes any sort of widespread transition to a more traveler-centric focus. Get the full story at Skift