As the corporate travel industry continues to evolve, Expedia Corporate Travel customers are proving that business travel efficiencies exist and bottom-line improvements can be made, despite escalating costs and changes in booking behavior.

Alliance Imaging, BMHC and Qualys are leaders of their respective business fields and represent a sample of more than 3,000 Expedia Corporate Travel customers who are successfully synchronizing technology with service. Each saw a natural fit with Expedia Corporate Travel as an on-demand, full-service agency that could meet or beat their return-on-investment requirements.

Alliance Imaging, a Los Angeles area-based provider of medical diagnostic services, chose Expedia Corporate Travel to leverage the notification capability of its EPower platform technology and keep booking behavior and trip costs in order. "Everything in travel is usually after-the-fact, but with Expedia Corporate Travel's policy tools, we're informed as soon as an out-of-policy trip is purchased," said Tava Jacobson, assistant corporate controller and travel manager for Alliance Imaging. "That allows us to review it and correct it if necessary, prior to the trip being taken."

BMHC, a San Francisco-based leading provider of residential construction services and building materials, wanted Expedia Corporate Travel to provide a scalable booking solution for its travelers, while still retaining access to live agents. "Even though our online adoption rate is 95 percent, it's important for us to know that we can rely on Expedia Corporate Travel for excellent agent support if we need it," said Kelly Freeman, travel manager, BMHC. "Our employees save time by using Expedia Corporate Travel to address all of their travel needs, and there are times when travelers do not have access to the Internet, or require immediate assistance during a trip."

Redwood Shores-based Qualys, a leading provider of on-demand vulnerability management and policy compliance solutions, saw an immediate impact upon implementing Expedia Corporate Travel, gaining complete control and visibility of their travel spend. "I encourage our employees to 'travel smart' and make the most of our travel budget, and Expedia Corporate Travel clearly indicates to our employees any travel options that are out of policy," said Eric Saltzman, CFO, Qualys. "By improving policy compliance, we have been able to control travel costs and ensure that our employees take advantage of pre-negotiated rates with our preferred travel vendors."

"The need for a balanced technology and service solution is particularly relevant in high-tech and manufacturing industries. Expedia Corporate Travel is a proven complement for companies that need to attain bottom-line improvements in a manner that matches their successful business model," said Cheryl Rosner, president of Expedia Corporate Travel.