Nassetta, speaking on Hilton's first-quarter earnings call, said the company's so-called "customer-centric" pricing initiative involves charging a fully refundable room rate that's "a few percent more" than what had previously been a hotel's best-available rate, and discounting that rate slightly for rooms requiring a 48- to 72-hour advance cancellation for a full refund. He added that the pricing structure, which has been tested at "hundreds" of Hilton hotels, will be globally rolled out by this summer. Like other hotel companies, Hilton has been tweaking its cancellation policies amid the proliferation of apps that let travelers search for last-minute room discounts. Hilton last summer tightened its cancellation policy to charge guests penalties for cancellations within 48 hours of a stay, up from 24 hours. Get the full story at Travel Weekly Read also "Takeaways from Hilton earnings: Improving corporate biz, HNA divestiture & group intermediary relations" at BTN