The Global Business Travel Association (GBTA) surveyed 265 travel buyers across the US and Europe in partnership with Roomit by CWT. A separate poll of 750 business travellers found a disconnect between the two groups. Travel buyers identified reducing programme costs, increasing policy compliance and traveller satisfaction as their top goals for 2019. They said they typically negotiate with a variety of suppliers to provide their travellers with the best rates. While 78 per cent of travellers said they are satisfied with their hotel rate allowances, 66 per cent also admitted they would like a higher rate to stay at preferred properties that may be better suited to their needs. Get the full story at Buying Business Travel and GBTA