Rebecca Bucnis, EVP and chief commercial officer of Kalibri Labs, said that in 2015, top-line hotel companies paid about 18% in customer acquisition on average.* Melissa Maher, SVP of global partner group at Expedia, went a step further. “Bharat (Patel)’s overall cost has been reduced by 25%,” Maher said, referencing Expedia’s research on commission levels. “We have been able to bring our compensation down, and we are listening to our hotel partners. And (Doug Browne’s) has gone down as well.” “I feel we are doing our part,” Maher added. Get the full story at HotelNewsNow