I used to really enjoy those lunches when I worked briefly as a market manager for Expedia. I got to know some really great revenue managers throughout the Midwest — Chicago, Detroit, Indianapolis — and I can honestly say I helped drive a lot of demand to hotels which, at that time in 2005, were rebounding from some hard profitability hits. I enjoyed analyzing the data and building reports for hotels, and then developing promotions that would convert well, particularly during need periods. Yes, we even optimized the sort order to shift share toward better partners. I was good at driving demand to hotels. I could assure my clients higher ADRs, because the higher the rate the more commission Expedia made as well. Get the full story at Duetto