The completion (or conversion) rate for guest satisfaction surveys is heavily affected by the format and content of the initial request email as well as the design of the survey itself. You may have the most beautiful survey on the planet, but more than half the battle is getting guests to open it. The good news is that there are practical steps and measures you can take to optimize survey completion rates. Here ReviewPro’s Customer Success team draws from their experience helping thousands of hotels and restaurants to share insider tips for creating high-impact surveys. Get the full story at ReviewPro