Hotels introduce voice-activated rooms
Jun 09, 2017
The popularity of voice-activated devices and smart homes is moving into the hotel world, with Best Western Hotels & Resorts the latest chain to pilot voice-controlled technology in their hotel rooms.
Set to roll out in a dozen Best Western properties in the US, the programme will deploy Amazon Dots throughout hotel rooms, allowing guests to set wake-up calls, play music, tell the time and get the weather forecast with a few simple voice commands, reports online travel trade site Skift.com.
Amazon Echo Dot is a hands-free device powered by the digital assistant Alexa who controls the smart home with voice-activated commands.
“We are working with a company to test the Amazon Dot because I think, in the future, that's how the guest might want to interact with us,” CEO David Kong told Skift in an interview.
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