For instance, ratings that were previously given for a business center have been replaced with a score for "connective technology," reflecting the hotel's capacity to connect with its guests, AAA said. That includes things like free WiFi, USB ports, mobile apps, mobile key technology, kiosks and digital messaging services. In addition, inspectors now review the technological capabilities has at Five Diamond properties, especially looking at guest-request systems. "Inspectors use the hotel's digital systems during their stay and evaluate responsiveness, communication, presentation and follow-up," AAA said. Get the full story at Travel Weekly