Some of the top guest freebies, as outlined by hoteliers, are (in no particular order): - room upgrades; - free Wi-Fi and associated “tech” offerings; - a gym; and - free breakfast (for midscale properties). Meantime, a 2010 report from J.D. Power and Associates found the top five amenities sought by guests are: - wireless Internet access; - complimentary breakfast; - bedding and pillow choices; - pillow-top mattresses; and - free parking. Many hotels, though, go above and beyond these offerings. Omni Hotels & Resorts, for example, provides a backpack stuffed with games to the families with children who stay at the property. Meanwhile, Apple Core Hotels has 24-hour cappuccino available in the lobby. Get the full story at