“The data you can get from AI is great for transparency, but it can be overwhelming,” he said at this years GBTA Europe conference. “That’s another way the technology can help - it sorts all this data to find the relevant information to assist suppliers in making the right recommendations to travellers. In turn, this data can only help travel managers design better policies and programmes.” When asked how their own companies are currently using AI, Karen Hutchinson, global travel, meetings and events leader at EY said the automated processes are helping EY keep on top of corporate card payments. “We’re able to chase payment to avoid fees and extra charges. It’s also helping us book smarter; if the system detects that an employee is booked into a meeting in another city but they haven’t arranged their travel, we can send them a notification encouraging them to book early so they can save a bit of money.” Get the full story at Buying Business Travel