With NLP, the company can process hundreds of thousands of user-generated hotel and flight reviews, condense them into a few snippets that capture the general essence of them all, and sort each item into the buckets users are searching for. NLP is also powering Kayak’s march into AI integration with chat bots and assistants such as Amazon Alexa, Google Assistant, Slack, Facebook Messenger, and more, in multiple languages via both voice and text. In other words, you can now ask Alexa, ‘Is my flight on time?’ in Spanish, and get the status, the gate, and more. It happened organically, Matthias Keller, chief scientist at Kayak says. “Our project didn’t even start with saying, ‘We want to build an Alexa skill,'” he explains. “Our project started with, ‘We want to be able to understand natural language in the travel domain.'” Get the full story at VentureBeat