Picture being at a resort using your smartphone or even smartwatch as the door key, or a tablet to order food or book a massage at the spa or a round of golf. Better yet, 30 minutes before getting to the room, hitting a button in an application that alerts the staff of your arrival so that the temperature in your room is optimized and lights are adjusted the second the door is unlocked. This is rapidly becoming possible. For hotels and resorts, differentiating in this area is not generally well-served by a cookie-cutter approach, as IoT technology has to be fashioned to meet distinctive differences of each facility and cater to guests in a customized fashion based on who they are and what they aspire to accomplish during their stay. Get the full story at Network World