Janelle Cornett, regional director of revenue management for TPG Hospitality, listed a bevy of characteristics she wants to see in a revenue leader. For one, these revenue managers need to be more than just “spreadsheet ninjas,” but also be able to synthesize complex information for groups that might not be familiar with the intricacies of revenue management. Competitiveness and the willingness to learn from mistakes are also near the top of her revenue management leadership checklist, she said during the webinar titled “The road to revenue management leadership,” which was presented jointly by Hospitality Sales and Marketing Association International, Hotel News Now and HNN’s parent company, STR. “They have to really want to win,” she said, adding, “They need to be able to look back and analyze what went wrong. I think we need to be better listeners and good learners.” Get the full story at Hotel News Now