In an e-mail to Hyatt Gold Passport members, Hyatt announced that it "is extending its hospitality and service to accompany you at all times during your travel journey. Whether it's before, during or after your stay, Hyatt hospitality will be on-hand to make your travel experience easier and more enjoyable through our new service called HyattConcierge, which can be accessed through Twitter by any web-enabled device."

Get the full story at Dennis Schaal's blog