Hyatt Hotels & Resorts launches non-smoking and bed type room guarantees at its properties around the world, ensuring guests receive the accommodations they requested at the time of reservation.

Under the non-smoking guarantee, if the non-smoking room is not available upon check in, the guest will be given choice of $100 Hyatt gift card or 5,000 Hyatt Gold Passport bonus points as compensation. 5,000 Hyatt Gold Passport points is equivalent to one free night at select Hyatt Hotels & Resorts worldwide.

The bed type guarantee is available exclusively for Hyatt Gold Passport Diamond and Platinum members, the two highest tiers in Hyatt's frequent guest program, and ensures that if the reserved room with preferred bed type is not available upon check-in, the guest will be given 5,000 Hyatt Gold Passport bonus points to add to their account.

"Hotel guests have come to deserve a certain caliber of service and accommodations from Hyatt and we strive to continually raise the bar," said Matt Adams, vice president of operations, Hyatt Hotels Corporation. "With these new guarantees, we are reassuring our clientele that they will receive exactly what they requested when making the reservation, and if by chance they don't, we will make it up to them generously."