Under a new Hyatt policy announced Monday, travel agents have access to discounted room rates that are primarily intended for customers who book direct, but ASTA is dissatisfied that agents must book at a Hyatt website to get the discount. Unlike Marriott International and Hilton Worldwide (two companies that recently introduced book-direct discounts and enabled agents to book the low rates, too), Hyatt isn't putting the discounted rates in GDSs. "Hyatt tells us that while this new promotion is commissionable to agents, the agent can only obtain it by booking directly through a Hyatt channel and not through their GDS. This move makes comparative shopping harder for agent and consumer alike, and adds to an agent’s workload by disrupting the standard booking process," ASTA said in a statement. Get the full story at Travel Weekly and "The Company Dime" (Free Trial) Read also "Hyatt gives discounts, perks to direct bookers"