In the words of our CEO, RJ Friedlander, “Data alone cannot provoke change – rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key.” The ability to immediately identify and resolve problems is the driving force behind our all-new solutions, Auto Case Management and Advanced Case Workflows, which help you effectively manage internal processes to execute improvements and ensure guest feedback is acted on quickly and efficiently. Come by our stand at ITB Berlin (Booth 104, Hall 10.1) to preview our latest product developments and hear how leading hoteliers are focusing on creating positive experiences that exceed guest expectations, giving rise to remarkable results. Get the full story at ReviewPro